A popular chat app is introducing new features to enhance the ability of businesses to connect with their customers in a meaningful and efficient way. These updates signify an important progression towards the app’s ambition of becoming a multifaceted platform for all business communication.
The app ambitiously continues to cultivate an ecosystem that bolsters businesses’ customer interaction and in turn, sales performance. It does this by allowing businesses to share their services in a more direct and compelling way, thus refining the digital customer experience.
One of the newly introduced features lets businesses customize their account showing pivotal details like working hours and location. As well as giving them the capabilities to exhibit their products and services on the main page.
Chat app upgrades business interaction capabilities
This flexibility allows businesses to deliver a personalized experience for their clients and positively influence their purchasing decisions.
The chat app also rolled out a function allowing companies to store and distribute pre-set messages, a handy tool for prompt responses to common queries. The service now extends to live location sharing and QR codes introduction, making it easier for clients and businesses to connect.
These pioneering capabilities, however, come with a monthly subscription fee of $5. This premium account offers invaluable advantages like access to high-quality content, an ad-free experience, and preferential customer support.
In addition to the aforementioned features, the chat app reveals a profit-sharing plan for channel proprietors supporting advertisements, providing an extra earning stream. This strategy gives a monetary stimulus to budding content creators to bolster their subscriber base and invigorate the advertisement hosting.
Promisingly, following a successful fiscal period, the founder, Pavel Durov, envisions a bright financial outlook for the upcoming year, including plans for taking the company public.
With these new features, the chat app is stepping up its game in the business communication landscape. It’s indeed thrilling to see where this innovative approach will lead in the near future.
